FAQs – Toy Barn®
Find quick, clear answers about bulk plush, shipping, returns, safety, and support. If you don’t see your question here, contact us and our team will help. We specialize in bulk stuffed animals, bulk novelty toys including rubber duckies, individual plush toys, party favors, claw machine prizes and kid‑friendly gifts—including our soft, collectible Hachibis® pillow plush. Perfect for schools, hospitals, nonprofits, fundraisers, carnivals, and events. ToyBarn has been bringing joy since 1987—over three decades of smiles and comfort through quality plush toys. Order online at ToyBarn.com. Browse products, add to cart, and check out securely. You’ll receive an order confirmation and tracking updates by email. Yes—free shipping on all orders delivered within the continental United States. Yes, we ship to most countries worldwide. Some products may have destination restrictions. Available rates and estimated delivery times appear at checkout. Continental U.S.: typically 3–7 business days. International: varies by destination and shipping method. You’ll get a tracking link once your order ships. We accept returns of new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (defective or incorrect items), we cover return shipping. See our Returns Policy for details. Refunds are processed within 3–4 business days after we receive the return. Your bank may take an additional 5–10 business days to post the credit. Not at this time. Our catalog includes a wide range of themes, sizes, and styles for many occasions and events. Yes—our products meet rigorous safety standards and are generally designed for children ages 3+. Always review individual product details and age guidance before gifting. Absolutely. Bulk is our specialty—ideal for schools, nonprofits, hospitals, fundraisers, carnivals, party favors, and giveaways. Yes—our bulk pricing provides excellent value. Larger orders may qualify for additional savings. Contact us for a custom quote. Email: sales@toybarn.com | Phone: (877) TOY‑BARN Please contact support with your order number and a brief description of the issue. We’ll resolve it quickly. We’re here to help. Contact us and we’ll get back to you as soon as possible.ToyBarn® – Frequently Asked Questions
What products does ToyBarn offer?
How long has ToyBarn been in business?
How do I place an order?
Do you offer free shipping?
Do you ship internationally?
How long does shipping take?
What is your return policy?
When will I receive my refund?
Do you offer custom or personalized plush toys?
Are your toys safe for children?
Can I order stuffed animals in bulk?
Do you offer discounts on bulk purchases?
How can I contact ToyBarn?
Hours: Mon–Fri, 9:00 AM – 5:00 PM (EST)What should I do if I have an issue with my order?
Still have questions?