What products does ToyBarn offer?

We specialize in bulk stuffed animals, individual plush toys, party favors, and kid-friendly gifts—including Hachibis® pillow plush. Ideal for schools, hospitals, nonprofits, fundraisers, carnivals, and events.

How long has ToyBarn been in business?

ToyBarn has served customers since 1987, delivering smiles and comfort through quality plush toys.

How do I place an order?

Order online at ToyBarn.com—browse, add to cart, and check out securely. You’ll receive confirmation and tracking by email.

When will I receive my refund?

Refunds are processed within 3–4 business days after we receive your return. Banks typically post credits within 5–10 additional business days.

Do you offer custom or personalized plush toys?

Not at this time. Our catalog includes many themes, sizes, and styles suitable for different occasions.

Are your toys safe for children?

Yes. Products meet rigorous safety standards and are generally recommended for children ages 3 and up. Review each product’s age guidance before gifting.

Can I order stuffed animals in bulk?

Yes—bulk orders are our specialty and are great for schools, nonprofits, hospitals, fundraisers, carnivals, and party favors.

Do you offer discounts on bulk purchases?

Yes. We provide competitive bulk pricing, and larger orders may qualify for additional savings. Contact us for a custom quote.

How can I contact ToyBarn?

Email sales@toybarn.com or call (877) TOY-BARN. Support hours: Monday–Friday, 9:00 AM–5:00 PM (EST).

What should I do if I have an issue with my order?

Contact support with your order number and a brief description of the issue. We’ll resolve it quickly.

FAQs – Toy Barn®

Q: Do you offer free shipping?

Yes—free shipping is available on all orders delivered within the continental United States.

Q: Do you ship internationally?

Yes, ToyBarn ships to most countries. Some items may have destination restrictions. Costs and delivery estimates are shown at checkout.

Q: How long does shipping take?

Continental U.S. orders typically arrive in 3–7 business days. International delivery times vary by destination and method. Tracking is provided when your order ships.

Q: What is your return policy?

Most new, unopened items can be returned within 30 days of delivery for a full refund. If the error is ours—defective or incorrect items—we cover return shipping.

ToyBarn® – Frequently Asked Questions

Q: What does ToyBarn sell?
A: We specialize in bulk stuffed animals, rubber duckies, novelty toys, claw machine prizes, party favors, and our collectible Hachibis® pillow plush. Perfect for schools, hospitals, fundraisers, and events.

Q: How long has ToyBarn been around?
A: Since 1987—over 35 years of smiles and plush fun.

Q: How do I order?
A: Just shop online at ToyBarn.com, add to cart, and checkout securely. You’ll get email confirmation and tracking updates.

Q: Do you offer free shipping?
A: Yes! Free shipping on all U.S. continental orders.

Q: Do you ship internationally?
A: Yes—we ship worldwide. Rates and delivery times appear at checkout.

Q: How long does shipping take?
A: Orders placed by 12:00 pm PT ship the same business day, Monday through Friday.

Toy Barn® brand plush ships from our West Coast warehouse (ZIP 93030).
Rubber duckies, novelty, and seasonal items ship from our East Coast warehouse (ZIP 02720).

UPS Ground delivery typically takes 1–6 business days, depending on your location.
Tracking information will be emailed to you as soon as your order ships.

For a personalized delivery estimate, you can check UPS’s Time-in-Transit tool here:
UPS Transit Times

Q: Is there a minimum order?
A: Most items come in bulk packs, but there’s no overall order minimum.

Q: What payment methods do you accept?
A: All major credit cards, PayPal, and purchase orders for approved accounts.

Q: Can I buy wholesale for resale?
A: Absolutely! Bulk pricing is what we do best.

Q: Do you accept tax-exempt orders?
A: Yes. Upload your resale/tax-exempt certificate at checkout or contact us to set up your account.

Q: What is your return policy?
A: Returns accepted within 30 days if items are new and unopened. If it’s our mistake, we’ll cover return shipping.

Q: When will I get my refund?
A: Refunds process 3–4 business days after we receive your return. Your bank may take another 5–10 days to post the credit.

Q: Are your toys safe for kids?
A: Yes—all products meet strict safety standards. Most are for ages 3+. Check product details for age guidance.

Q: How do I track my order?
A: Once shipped, we’ll email you a tracking link so you can follow your package.

Q: Do you make custom plush toys?
A: Not at the moment, but we offer tons of themes, styles, and sizes to fit any event.

Q: How can I reach ToyBarn?
A: Email: sales@toybarn.com | Phone: (877) TOY-BARN (Mon–Fri, 9–5 EST)

Q: What if I have an issue with my order?
A: Just contact us with your order number. We’ll fix it fast.